At School of Odd Thinkers, we are dedicated to delivering impactful digital marketing and branding courses through live, interactive sessions. We understand that plans can change, and we’ve structured our refund policy to be clear and fair, reflecting the value provided through our immediate course access and dedicated mentorship.

Our Commitment

We aim to offer comprehensive and job-ready training programs. If you’re not completely satisfied with your enrollment, please review our refund policy below.

Refund Eligibility and Process (Based on Live Class Attendance)

Refunds are considered under specific conditions, primarily tied to the number of live classes you have attended, given the nature of our interactive learning environment.

  • Full Refund (within 7 days and minimal attendance): You may be eligible for a full refund if you request it within seven (7) calendar days from your course enrollment date, AND if you have attended no more than one (5) live class session. To request a full refund, please contact us at info@schoolofoddthinkers.com. Your access to course materials and future live sessions will be revoked upon refund processing.
  • Partial Refund (within 14 days and limited attendance): A partial refund may be considered if you request it within fourteen (14) calendar days from your course enrollment date, AND if you have attended no more than five (10) live class sessions. The amount of the partial refund will be determined on a case-by-case basis, taking into account the classes attended and any associated materials or services provided. To inquire about a partial refund, please contact us at info@schoolofoddthinkers.com. Your access to course materials and future live sessions will be revoked upon refund processing.
  • No Refunds After 15 Classes Attended or Beyond 14 Days: Due to the comprehensive nature of our live course content and the value gained from each session and direct mentorship, no refunds will be issued if you have attended fifteen (15) or more live class sessions, or after fourteen (14) calendar days from the date of enrollment, whichever comes first. This clear cut-off ensures fairness, as significant learning and resources would have already been provided.

How to Request a Refund

To request a refund, please send an email to info@schoolofoddthinkers.com with the subject line “Refund Request – [Your Name] – [Course Name]”. In your email, please include:

  • Your full name
  • The email address used for enrollment
  • The name of the course you enrolled in
  • The exact date of your enrollment
  • A brief reason for your refund request

Refund Processing

Once your refund request is received and reviewed against our policy, we will notify you of the approval or rejection. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Exceptions

  • Promotional Offers & Bundles: Courses purchased as part of a special promotional offer or bundle may have specific refund conditions outlined at the time of purchase.
  • Transfers: Course enrollments are non-transferable to another individual.
  • Technical Issues: If you experience technical difficulties preventing you from attending classes, please contact us immediately for assistance. Technical issues, once resolved, do not automatically qualify for a refund.

Contact Us

If you have any questions about our refund policy, please don’t hesitate to contact us: